Swift Ink Return Policy

This policy applies to Swift Ink branded remanufactured and compatible ink cartridges, and toner cartridges

Our Guarantee (Simple Explanation)

We stand behind every Swift Ink product.

If a Swift Ink cartridge does not work as expected in a listed printer, we will replace it or refund it.

This includes:

• Compatibility or chip-related errors

• Printer recognition issues

• Print quality problems

• Premature failure during normal use

You choose whether you prefer a replacement or a refund.

Compatibility Guarantee

If your printer model is listed on the product page under “Compatible Printers,” the cartridge is guaranteed to function in that printer.

If you experience a compatibility issue or error message, contact our support team and we will make it right with a replacement or refund.

Coverage Period (“Lifetime” Meaning)

All Swift Ink products come with a lifetime satisfaction guarantee.

“Lifetime” refers to the usable life of the cartridge, meaning:

• The period during which the cartridge is expected to function under normal use

• The product’s stated shelf life, as shown on the product page

If the product fails during this period, it is covered.

Our Commitment

Unlike many vendors that impose strict conditions or limited return windows, our policy is designed to be flexible and customer-friendly.

If there is a genuine issue with a Swift Ink product, we will resolve it fairly and promptly.

If you have any questions about compatibility or coverage before purchasing, our support team is happy to help.