All of our Swift Ink branded products are backed by a LIFETIME 100% satisfaction guarantee. Any remanufactured or compatible product purchased from Swift Ink is covered from the date of purchase for the lifetime of the product. Problems happen from time to time and we want to assure you that the appropriate action will be taken to replace the product or issue a full refund — your choice. Simply contact us and we will make it right.
Product returns for refund must be received within 120 days. Returns received after 120 days will be issued store credit. Store credits never expire and apply to any future orders. Please keep in mind that shipping charges are not refundable, except in the event of a shipping error.