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Step 1: Troubleshoot

90% of the issues you experience can be resolved. Try our troubleshooting tips first.
Troubleshooting Tips

Step 2: Return/Exchange Products

All products may be returned within 1-year of purchase for an exchange or refund. Please keep in mind that shipping charges are not refundable, except in the event of a packing error.

Full Name
Order # (if known)
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Please describe the issue in detail. You should specify which cartridge from the order is giving you the issue.
* We usually respond within a few hours.
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